Small Business: Embrace Mobile To Engage Consumers
From searching for retailers and businesses nearby to conducting commerce and transactions, we have clearly come to rely on our mobile phones to access advice and make the right decisions.
We can do more with our screens — so it follows we will also come to expect more from our screens. It’s a dependence that spells opportunity for small business …
@GigaOM Mobilize: Nuance CTO Says Voice Will Transform, Disrupt
Voice — speech recognition and natural language understanding — are poised to transform our daily lives and disrupt all industries — not just mobile. Thanks to companies like Nuance Communications — which is also the speech-recognition engine behind Siri, the virtual personal assistant on the Apple iPhone — we are rapidly moving toward a voice-enabled future. We catch up today …
Mobile Search App Review & Road Test: Hipmunk
We continue our series of alternative mobile search app reviews and road tests with Hipmunk, a vertical search engine taking the agony out of travel planning. Instead of horizontally searching across the entire web like Google, Bing and Yahoo! (GBY), Hipmunk searches up and down through one topic area at a time. This laser focus on doing this one thing …
Exclusive Q&A: Hipmunk Co-Founder Steve Huffman
In this companion post to our Hipmunk mobile search app road test I connect with Steve Huffman, Hipmunk Co-Founder, to discuss features in the pipeline and opportunities on the horizon.
Hipmunk is a travel search engine, but there are other alternative mobile search apps and engines that also focus on travel. What makes you different?
At Hipmunk, we are …
Biznar Mobile Search App: 5 Qs With CEO Abe Lederman
In this companion post to our Biznar mobile search app road test we catch up with, CEO of to explore his mobile roadmap and aim to open up more to third-parties and app developers.
Let’s start with a high-level view of Deep Web Technologies…
Deep Web Technologies started in 2002. We’re about 20 people, …
M-Pulse ANALYSIS: How Will Battle Around Mobile Voice Play Out?
Should we brace ourselves for a new battle as companies (Apple, Google, Microsoft, Nuance) jockey for position to control the voice interface and our personal search/assistance experience? We continue our look at the opportunities and competition around mobile voice with Roberto Pieraccini, industry veteran and author of The Voice in the Machine.
In other segments we discuss the wider issue of personal privacy, following the news that social app Path has been uploading user data to its servers without our consent. Rob Woodbridge recounts a checklist of things to consider when building privacy into your minimum viable product. And we both find a perfect fit with a brilliant presentation— whose time has come (again) — from Jonathan MacDonald, a thought-leader and entrepreneur in digital media perhaps best known for his passionate views on the 3Ps (Permission: people will decide what brand messages they interact with; Privacy: people will decide where their data is collected and how it is used; and Preference: people will decide what content they find relevant). More about that further down in this post.
M-Pulse: Mobile Voice Analysis & Trends; Will Apple Siri Set The Bar?
Mobile voice services have finally crossed the chasm thanks to the rise (and rise) Apple Siri — the smart, voice-enabled mobile assistant that connects with our personal data and the wider Internet to manage our daily lives. What is the real impact of Apple on the industry? Where are the opportunities for innovation? Who are the niche companies with good ideas and huge potential? And how will our requirement for a voice interface challenge mobile search and set new demands on customer service?
By way of background, Bill is the founder of TMA Associates, an independent consultancy providing insights and supporting companies that want to incorporate speech technologies into their offer, or improve their own enterprise efficiency. Bill has also teamed up with the Applied Voice Input Output Society (AVIOS) to organize the Mobile Voice Conference, March 12-14 in San Francisco. With this must-attend just around the corner my co-host Rob Woodbridge and I dedicate this month to mobile voice and celebrate the 'Year of the Ear' — to borrow an observation from Mary Meeker's invaluable trends presentation.
Thinking Human: Mobile Marketing Tips To Ensure Lasting Engagement
In this new series we bring you the best and brightest of the executives and contributors making the new International Journal of Mobile Marketing (IJMM) a must-read resource, beginning with Mihai Vlad, Head of Audience Management & Insight at Optism, who provides insights into the very human approaches proven to boost engagement between brands and the people who have opted in to receive their messages.
People are mobile, and mobile is part of who they are. But mobile is not just a device. It's our 'default' state. In a networked, wired-up world where 5.6 billion people are connected to each other by a mobile device, mobile also allows us